Where can I find tutorials?
Tutorials are available from the Right hemisphere Web site: http://www.righthemisphere.com/support/tutorials/index.htm New tutorials will be added regularly....

What is PMI?
Product Manufacturing Information (PMI) is an implementation of the 'Digital Product Definition Data Practices', which establishes requirements for preparing,...

Why is no Import Option for PMI data when I check Import Options for my Catia5 files?
1. The Deep Exploration trial period may be expired. Please check the status in Help > Activate Deep Exploration or in Help > About Deep Exploration.  ...

I want to create PDF documents with animations using Deep Exploration v4.0 and the PDF Publishing Module. So, why do I need Adobe Acrobat 3D?
Our PDF Publishing Module creates .pdf directly from the models via Deep Exploration v4.0. The PDF Publishing Module allows you to  e mbed 3D Models into a...

How to realight the model to obtain the more realistic visual look?
To obtain a good Realight effect, the following steps are recommended. 1. Remove duplicated faces and meshes   As the...

Network install of MSI file
Network install of MSI file   This article assumes the user has some experience with Group policies.     1. Place the MSI file on a...

Bake Transform destroys instances
Please note that Bake Transform destroys instances. This is by design as each instance has unique coordinates in the world space. Therefore they cannot be kept...

Runtime Error R6209: This application cannot run using the active version of the Microsoft .NET Runtime
Users may experience a working installation, but after installation they are not able to launch the software because it aborts with the following VisualC++...

Deep Exploration 5.0.5.1846 Bug Fixes
Deep Exploration Issue ID: 1759 refreshed drivers for detail views. Scaling detail views with screen. Replaced cube map transform with corrected...

Why aren't 'Help Contents','Support' or 'Register DeepUV' buttons working?
Some anti-virus software (e.g. 'AVG antivirus', www.grisoft.com ) may prevent DUV from launching your internet browser. It should be possible to reconfigure the...

How to do a complete uninstallation of Right Hemisphere applications?
For a complete uninstallation: 1) Go to the Windows Add or Remove Programs in the Control Panel. Select the application X (e.g., Deep Exploration) you...

"Send Error Report" dialog
In Deep Exploration 5 we have added the ability to send an error report if the application crashes. If a crash occurs and the "Send Error Report"...

The workaround for Deep Exploration 5 working with Maya 8/8.5 files
This workaround is using RH Maya import/export plugin which will be installed into Maya as an additional plugin: 1) Install RH import/export plugin...

Deep UV 1.3.0.9 fails to initialise problem
If you get "fail to initialise" error when Deep UV 1.3.0.9 launches, this might indicate the GCore.dll from the Deep UV installation gets corrupted or...

How to Create Layer Template using Adobe Illustrator?
Using Adobe Illustrator to create layers. You can create layers in Illustrator by using the Layers Window. To open the Layers Window, click on “Windows” option...

Deep Exploration 5.0.6.1889 Bug Fixes

How to use Operating System Environment Variables in a Deep Server Process?

How to fix issues viewing old content and inserting new files after upgrading Deep Publish?

Bake Transform destroys instances

Sometimes user must double-click to load a file in DE 5.5.

Network install of MSI file

Deep Exploration 5.0.6.1867 Bug Fixes

How do I adjust the default raytrace reflection when rendering a scene from Deep Exploration?

Which file formats are supported in Deep Exploration?

What new formats are supported in Deep Exploration 5?

How to do a complete uninstallation of Right Hemisphere applications?

Why I got black image and thumbnail of the derivative in Deep Access?

Hyperlinks with custom 'Text to display' do not work when exported via DP

Deep Exploration 5.0.5.1846 Bug Fixes

Bug Fixes for Deep Publish 5.0.525.1845